Client Testimonials

Thinking of booking a holiday package with us? Read some of the experiences shared by our happy clients and book your Thompsons Holiday travel package with us today. 

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Deborah, I wanted to thank you – we had an excellent time in Turkey. Neon Tours exceeded our wildest expectations, our tours were well organised and they were more than efficient. I must be honest, when we eventually parted ways, we were extremely sad. The weather was absolutely amazing, we had snow most of the days and enjoyed it immensely. Thanks so much for arranging all of this.

- Zulfa Solomon

 
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Hi Eva, it’s our 30th Wedding Anniversary and booking this trip as a surprise for my husband. I’m sure we are going to enjoy every minute of our stay at The Palace. Thanks again for your prompt, friendly and excellent service. With our next trip I will definitely use you as our agent again.

- Theresa Wantenaar

     
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Once more Sandra has given us excellent advice, and has sourced the most competitive AND suitable days and times of flights. It is such a pleasure to deal with a person who demonstrates that not only is she totally competent but puts up with minor queries with a smile and our never straightforward requests. In almost a decade of being advised by Sandra we have always been delighted with her service. When we think of travel, we think Sandra. 

- William Middleton

 
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Hi Wendy, I refer to telephone conversations between you and my daughter, Nadia Janse van Rensburg on Sunday, 16 June 2019. We were in Guangzhou in China and we had to return earlier to South Africa as I fell ill. First of all, thank you for taking her phone call that time of the morning.  When we arrived in South Africa, my husband took me to the doctor and I had flu, but later that week were diagnosed with bronchitis. I am well now and would like to take the opportunity to thank you for being available when we needed to change our flight plans urgently and you were able to change it to 2 days earlier. Much appreciated.

- Adri van Schalkwyk

     
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Jenny, I wanted to send you a note to say HUGE THANK YOU for your incredible service for my Singapore/Hong Kong trip. I had an amazing time. Every single aspect of this trip was meticulously planned. The flights, hotels, transfers were fantastic. Really incredible staff and service overall. I was especially impressed with Jade Foong, from Tour East who was the local rep in Singapore. She arranged our whole itinerary in Singapore. The hotels were in wonderful locations. This quick trip was unforgettable and I look forward to planning more trips together. In fact Melissa and I are debating Spain VS the USA. I will keep you posted.

- Adrian Gounder

 
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First and foremost I just want to say that my adventure in Mexico has been one of the greatest decisions I’ve made with my life so far. We saw so much, learned so much and felt so much that I would have never thought possible before I left.It is only fair though that I give credit to the wonderful woman who made this adventure a possibility for us. Tanya Cardona was incredible from the very first conversation. She was always her smiling and bubbly self, always on the ball and making sure that we were too with her informative feedback and she always made herself available to help us out with anything extra if we ever needed it. From the flights to the transfers, the tour to the resort, Tanya outdid herself in every aspect of the job and we could not haven been happier with the service that we received. We are definitely coming to her with our next adventure ideas when the time is right because we know she will make another dream and incedibile reality. Obrigado por tudo, Tanya!

- Travis Leff

     
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Hi Deborah, wow, we had an awesome time and your trip was so well organised - thank you very much! Just wish we could start over and do it again. The girls said they had the time of their life - it was so special to experience it with them. Bali and Phi Phi was amazing - I was a bit worried that it was too much to squeeze in but it was excellent. In Phi Phi they thought we were coming on the 19th and leaving on 23d - they were a bit deurmekaar regarding their communication with transport as well. Their only place to not inform us of airport pickup arrangements. But the beauty of Phuket and Phi phi made up for it and this was nothing serious. Thanks again! We will definitely make use of you and Thompson's in the future - just need to save up some money to travel again.

- Karen

 
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Hi Sandra, just wanted to say thank you for organising a fantastic trip to the Mara and Diani especially given the tight timing. We had a wonderful time. I always appreciate your professionalism, friendliness and attention to detail. I think I may have put it in a survey link you sent me but in case I missed it, thank you very much for the stellar service. Enjoy the year and chat soon. 

- Tsholofelo Lepule

     
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Kumi and I had a lovely time. The place is so beautiful and peaceful! Streets are clean and lots of ATMs on the street. It was so nice walking on the streets at night, crime free. Enjoyed our stay at the hotel with beautiful gardens and pools. The top-up tours were fantastic. We had a nice group going to James Bond Island. They were from Spain, Finland and Morocco and at the hotel I met some friendly families from Australia, Holland, Germany, Greece and two women from Soweto!

- Kogie Pather

 
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Just popping in to say a big thank you! We are back from our Holiday in Dubai and everything that you arranged was just perfect. Both the hotels in Dubai and Abu Dhabi were brilliant… we were even upgraded in our hotel in Dubai.  The trip to the desert – with the dune rides - was the highlight of our trip! And we must mention – that our guide – Ismail – was brilliant. He went over and above his duty as a tour guide and really made Shafiek’s birthday and our entire experience well with it! Once again, thank you for your professional and wonderful service!

- Diane Mooi

     
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Good morning Chantelle, I wish to thank you for your time and patience towards the booking of this trip. You have made it a breeze and I cannot express me gratitude enough with the assistance you gave me.

- Lizelle Britz-Chapman

 
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Hi Courtney, I hope you are well. We just wanted to thank you for organising our trip to Vic falls. We had an absolutely fantastic time even though we won't loose the tan lines for years to come! We also wanted to say that Shadrack at Shearwater Adventures was awesome. He was friendly and organized our dinner cruise. Please thank him again from us. Thank you once again for organising. It was truly a memorable experience.

- Judy Naidoo

     
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Just wanted to thank you for the great experience we had during our vacation in Africa. Easily one of the best travel experiences of our lives. The lodging you recommended in Kruger and Zimbabwe were both fabulous accommodations. In addition, the flight itinerary worked so well in terms of ease of pace. We came away with such a positive impression of South Africa and the safari experience. The Lukimbi lodge you booked for us was perfect for a true safari experience not only for the quality of the accommodations but the quality of our ranger. Matt was so passionate about bush life and its inhabitants and explained so much and providing so many details. I am going to follow up up another email on some specific queries for future recommendations we may make to others who wish to go to Africa, but for now. thanks for your great travel planning.

- Joe and Kathy Pajor

 
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Hi Bongani, we are back in the country, we had an amazing time in Namibia. The hotel was everything and more, the people there were AWESOME. This was one of the BEST birthdays I have ever had. Thank you so much for everything!

- Thabisa Wili

     
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Firstly thank you Courtney for all the patience and assistance with planning our first family vacation. It took us 26 years to go out of the country. Your attention to detail and planning was on point. From the time we took off from SA, landing, our transfers and accommodation was everything we imagined it to be. You are highly recommended from my side.

- Moonilal & Baijoo Family

 
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Good day Paula, I would like to thank you for making our trips memorable by taking care of all our bookings. You've done booking for us here in South Africa, Mauritius, Tanzania, Thailand, France, Italy and the USA. All our travelling arrangements are in your hands and because of your professional service I'm not using any other agent. I've recommended you to my friends who want to travel and I will continue to recommend you.

- Sthembio Motha

     
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WOW! Thank you so much for all your effort in putting this together, I'm amazed and very excited. By the way, this is by far the best feedback I've received and I'm sure we will find the perfect honeymoon from all these great ideas. I will work through it ASAP, as I understand some have limited special offers.
Be in touch with you soon.

Jo-Mari Bredenkamp